Return Policy

  1. Call us right away so we can get you helped.

    Returns Department hours:
    Monday to Friday:
    9 a.m. – 5 p.m. EST


  2. Ship Back the Item

    We will issue an RMA number, along with return instructions. You will then, ship the item back to us in the original packaging.

  3. Refund or Replacement Item Shipped

    Once we receive the returned item, please allow 24-48 hours for us to inspect the return. Once the item clears our Returns Warehouse, We will refund or Ship the new Item.

30 Day Free Return Guarantee

All purchases have a 30 day free return policy, excluding specific items. Special ordered items, Custom Items, and Items shipped via LTL/Freight are excluded from the free return policy.

Any Orders over 30 days will be charged a 20 percent restocking fee.

What Products cannot be Returned?

Items shipped to you through LTL or Freight. Examples: Bumpers, Wheel to Wheel Steps etc.

 Any custom built items.

 Used or altered items with obvious signs of use.

 Any Products that are out of Warranty


Warranty Issues

Please feel free to contact us right away so we may help you with the manufacturer’s warranty. Monday – Friday 9:00 a.m. - 5:00 p.m. EST.

We are a fully authorized dealer for all the lines we offer so we can get it taken care of right away.